Managed IT Services, more and more companies adopt to this model of IT support in recent days. The term IT Support is too broad and is not well defined. As a Managed IT Services company Cosmo Software Consultancy understands the need to provide 24/7 services and quick turnaround times to our client’s requests.
If you are looking for a trusted third-party organization for your IT Support and Solution needs, your search ends here at Cosmo Software Consultancy. We provide an SLA based IT service contract which clearly defines our deliverables and timelines.
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Managed IT Support Services in Dubai
With an experienced Technical Support Team, sophisticated IT tools, and the most advanced technology, Bluechip has raised ICT Services standards in Dubai, UAE. Our comprehensive range of IT services comes with the same care, comfort, and quality that brand Cosmo Software Consultancy is associated with. Cosmo Software Consultancy Computer Systems LLC is a dedicated IT services and support providing company in UAE that offers award-winning managed IT services and ICT solutions to its global clients. We are the only leading IT service provider in the Gulf region that has partnered with major technology vendors in delivering top-notch technology solutions across variegated industry verticals. We are offering mainstream IT, IT consultancy services and IT support services in the field of Network & Security, Voice & Telephony, Data Backup and Recovery, and Microsoft Licensing, among others.
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Our IT Services
IT Consultancy
Empowering organizations with strategic IT consultancy, we analyze current infrastructures, optimize technology investments, and streamline operations to achieve digital transformation. Our expert consultants offer tailored advice.
IT Helpdesk Support
Our IT helpdesk support offers prompt, professional assistance for resolving technical issues and enhancing productivity. We provide comprehensive troubleshooting, user training, and proactive system monitoring to minimize downtime.
IT Outsourcing
Our IT outsourcing solutions empower businesses to focus on core operations while expert teams manage technical functions. We provide scalable services including infrastructure management, cybersecurity, and application support.
IT Support in Dubai
Our IT support in Dubai delivers exceptional, localized technical assistance to businesses across sectors. We offer rapid on-site and remote solutions, proactive maintenance, and comprehensive system management.
IT Support Contracts
Our IT support contracts provide comprehensive service agreements designed to meet your organization’s technical needs. We offer flexible support plans, maintenance, and strategic IT consultation.
Server Management
Our server management services ensure robust, secure, and efficient IT infrastructures. We handle installation, monitoring, maintenance, and optimization of servers to guarantee high availability and peak performance.
Firewall Installations
Our firewall installations provide robust, state-of-the-art security to protect your network from unauthorized access and cyber threats. We design and implement firewall solutions, integrating advanced monitoring and management tools.
Security Cameras
Our security cameras solutions deliver comprehensive surveillance to safeguard your property and assets. We install high-definition monitoring systems with advanced analytics and remote access capabilities.
Structured Cabling
Our structured cabling services deliver organized, high-performance network infrastructures for seamless communication and data transfer. We design and install scalable cabling systems that support technologies, reduce downtime, and enhance efficiency.
Benefits Of Managed IT Services In Dubai
We take great care to understand your business operations and strive to offer managed IT services and support solutions that propel your business growth further.
Fixed, Budgeted Expense
Disaster Recovery
Secure Your Business
Simplify Your Business Management
Maintain Latest Hardware & Software Upgrades
Maintain Latest Software & Hardware Upgrades
IT Help Desk Services In Dubai
Have you been caught up in a situation where you expect your team of IT professionals to better handle the daily networking and IT issues that crop up? Well, you are certainly not the only one! Almost every organization has done that. They have managed to adopt many attempts and strategies to keep the issues away and the costs down. However, not all of them succeed. Especially small and medium scale businesses.IT downtime is a serious threat to their future development and progress. Our remote help-desk support services in Dubai are capable of solving every technical issue as and when it crops up.
Network Security Services In Dubai
Multiple Layers of Security to Protect Your Business and Data.
Having a secure and properly maintained network is critical to your business operations. We provide network security that includes router and firewall configuration, managed switch installation, wireless access point deployment, as well as data and voice network cabling. Properly securing your network involves sophisticated security testing and hardening to protect your data and your user’s privacy.
Cosmo Software Consultancy Computers provides a total threat protection by securing all your threat vectors – email, web applications, remote access, web browsing, mobile internet, and network perimeters. Our complete family of solutions work together to help you detect, prevent, and recover from zero-day vulnerability, advanced malware, automated threats, ransomware, and other attacks.
Ticket Handling
Data Protection & Disaster Recovery
One of the most important aspects of business success is data storage. Whether your business has to store employee records, financial details, assets, company expansion plans, customer records or everything about the company, it is imperative that you settle for the best possible data storage solution. It would be unfortunate for a company in this age to be grounded just because data is lost, damaged or compromised and there is no way to recover it. Data integrity and security is very serious and many companies invest a fortune to make sure that their information is safe and secure. If you are looking for one of the most reliable, secure and reasonably priced data storage solution options on the market.
Remote Monitoring And Management
Cloud Services In Dubai
Cloud-based solutions can provide your organization with innumerable benefits for your future progress. You can tap into the world of possibilities, profits, and lesser workloads when you partner with cloud-based solutions by Cosmo Software Consultancy Gulf. More and more organizations, globally, are today shifting their workings over to cloud solutions. Expertise and dedication are of course required in cloud solutions to transform your business completely for good. This is why partnering with Cosmo Software Consultancy is the best solution for your secure future.
Cosmo Software Consultancy Gulf offers you sincere, dedicated, competent, and affordable cloud-based solutions in Dubai.
Domain & Email Security
- Email Security Services
- Spear Phishing Protection
- End User Security Awareness Training
Server Management Services In Dubai
Cosmo Software Consultancy offers 24/7 server monitoring services, specializing in monitoring Small business servers, Terminal servers’ and file and print servers. We use our monitoring tools and software to measure key metrics on your business’ critical servers. The software constantly checks your network for threats and triggers off alarms if there is a problem which is then reported directly to our engineers.
Commonly asked questions from SME Business owners in UAE:
- How Much Does a Server Cost?
- What Is the Size of a Server?
- Why Is Dedicated Staff Needed To Manage A Server?
- How Does a Network Server Work?
- Who needs To manage the server?
Managed Services Offerings
Infrastructure Management Services
- IT Helpdesk Services
- Network monitoring
- Data Center Management
- Cloud / SaaS Management
- Configuration Management
- Security Patching
- Password Management
- End User Support Services
- Mobile device Management
- IT Asset Management
Remote Managed Services
- Network Operation Center
- Remotely Desktop / Server and Network Management
- Security Operations Center
- Information Security Surveillance Services
- Security Device Lifecycle Management
- Security Consulting & Professional Services
Technical Support Services
- On-Site Incident Based Support
- Carry-In Support
- RMA / Part Logistics
- Part Replacement Services
What Is In It For You?
You are aware of the advantages of having the right IT, network, and data systems in place, but still wonder why there is an aura around IT services companies and why their work is so important. Isn’t it?
IT Managed service provider Dubai develops and manages your IT systems so that you don’t have to invest your precious time, resources, and energy in getting the IT systems in place. Moreover, an IT Services Company like Cosmo Software Consultancy Computer Systems LLC can take complete care of your overall IT operations and maintenance, so that you can focus just on people management and revenue generation.
Here are few things that differentiate us from our competitors:
- High levels of professionalism
- Cost-effective rates without compromising on the quality
- End-to-end service for all your IT needs
- Faster turnaround time and 24X7 service
Our Partnership
